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Return Policy - Custom Made Chairs

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This quality office chair is custom designed and manufactured per your specifications. This means that returns cannot be accepted once your order has shipped from the manufacturer, so give us a call, or email us if you would like assistance selecting the options for your office chair prior to placing your order, and if you are not comfortable doing this yourself.

If the product is defective, PSIofficefurniture.com and the manufacturer reserves the right to send replacement parts and/or replace the product. Please choose your finishes, fabric colors, and options carefully because we cannot accept returns due to option selections or if you decide you don't like the color you chose, etc.

Please notify us within 24 hours if your item was damaged during shipment. You must also notify your carrier as soon as possible. The manufacturer will require a digital photo of the damaged chair, and of the carton/box area of damage. For more information, please visit our Info page at http://www.psiofficefurniture.com/info.html